Our Customer Service Team

Customer Service

Lisa Dewar
Lisa D.
Susan Y.
Customer Service
Jennifer K.
Customer Service
Greg W.
Customer Service


Our management team along with our technical staff can assist you in every phase of your case. We offer our clients tomorrow’s technology today.
george150 George Alioto,CDT, Owner and CEO of Expertec. George has over 40 years of experience in the dental industry, which includes managing a high volume production lab prior to starting Expertec. He is recognized as an expert in the field of cosmetic dentistry. He is available for case consultations and laboratory operations on an as needed basis.
Richard Lhota, Chief Finance Officer. Richard has been with Expertec for the past 13 years and handles everything from day to day operations to billing and finance. He holds a master’s degree in finance and a bachelor’s in business administration.
Liz Cascaden, Head of Marketing and Customer Development. Liz has over 28 years’ experience in the dental industry and has a strong background in business and marketing. She is also the head of the continuing education program.
Kim Holmes, Metal Free Specialist. Kim has been a member of Expertec since its opening in the year 2000. Kim specializes in ceramic anterior esthetics and has intimate knowledge of shading.
Ed Krizic, Metal Free Specialist. Ed has a degree in dental technology from Ferris State University which he obtained in 1998. Ed specializes in ceramics, shade selection, implant technology, and anterior esthetics.
Bill Thumpkin, Crown & Bridge Specialist. Bill has over 28 years of experience and specializes in Ceramic Aesthetics. He had taught Dental Technology for 5 years before coming to work with Expertec.
Mary-M150 Mary Madion, Orthodontics Specialist. Mary has over 34 years of experience in the orthodontic field. She is well versed in the application of fixed and removable appliances as well as rigid, semi-rigid and flexible materials.
steve1503 Steve Yim, Head of Removable Department. Steve has over 35 years of experience in the field of removable dental appliances. He holds a degree in dental technology from Ferris State University.
Frank150 Frank Murray, Head of CAD/CAM Department. Frank has 13 years of experience at Expertec, and has a Computer Science degree. He heads a team of select individuals who specialize in CAD/CAM technologies.

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